Whatever floats your boat...
It seems to have taken Ning a better part of a week to get some site issues fixed. I am not sure they have been communicative though with the creators of the various sites. I get that, because when at work I was involved in upgrade or downtime.. you worked the problem / plan first then communicated once everything that happened was understood, and a root cause analysis or summation of downtime was underway following the event. As a forewarning was lacking, I am guessing this was not a planned event. It would be nice to know.